FREEPORT, Grand Bahama, January 24, 2019 – Deborah Pratt described the completion of a recent workshop she conducted as “another great day doing what I love,” as she posed in a photo with participants in the workshop held on the topic, “The Customer Is Numero Uno.”
Participant in that workshop included employees from Aliv, J.S. Johnson Insurance Co. Ltd., McIntosh & Co and Taino Beach Resort & Clubs, and in caption under a photo posted on Facebook, Mrs. Pratt thanked those companies for being “interested in having your staff trained in this vital area.”
A Certified Corporate Trainer, Motivational Speaker and Writer, Deborah Pratt is the founder and president of DAPS (Developing Attitudes for Potential Success) Corporate Training and Business Services, “offering Corporate Training, Motivational Speaking, Public Relations and Writing services, including business letters, obituaries, resumes, speeches, etc.,” according to a press release.
As a corporate trainer, Mrs. Pratt specializes in areas requiring attitudinal change or soft skills training such as Customer Service, Effective Communication Skills, Leadership Skills and Teambuilding. Her passion, however, is customer service.
“A stickler for excellent service, I am often appalled at the service offered at some business places,” said Pratt.
As a result of this she created a training module, “The Customer is Numero Uno!” which she’s had the pleasure of presenting at several companies.
Other specialty corporate training topics offered by DAPS include:
“21st Century Leadership” — Supervisors/Managers Training.
“Becoming the Optimal Employee” — Employee Development Training.
“Together, We Can!” – Teamwork/Teambuilding Training
“When the Real Leader Speaks, Everybody Listens” – Effective Communication
“Developing Employees through Effective Performance Appraisals” — Managers/Supervisors
Known for her energetic, engaging and entertaining training style, Deborah gained her training certification from Serenity Projects University, West Palm Beach, where she graduated at the top of her class. She has done several recertification courses with The Ministry of Tourism, where she serves as an Associate Trainer.
She also conducts workshops for other Government Departments, including the Ministry of Youth, The Public Service Department and The National Training Agency. You may reach her at telephone number 806-0672 or email dapsbusserv@yahoo.com.
(EDITOR’S NOTE: When I was Editor the Freeport News, Deborah Pratt wrote very popular and informative weekly column.)
